Frequently Asked Questions

FAQs

  • In-stock items usually ship within 24 hours. Custom orders ship about 20 days after placing an order, as we work hard to craft every detail just right.

  • Our products are for boaters around the globe! If you are located in the US, go ahead and use our website to make your purchase. If you are outside of the US, do not purchase through our website, as order details need to be determined based on your location. Give us a call at +1 (516) 480-3388 or email us at info@yachtinnovations.com to place an international order.

  • Don’t see a product that fits to your boat’s needs? We will make completely custom fender hangers for you. Call us at +1 (516) 480-3388 for custom orders or visit our Custom Fender Hooks page to get started.

Return Policy

We accept returns within 10 days of product delivery. Email us at info@yachtinnovations.com for a RMA #. We do not cover shipping costs on returned items.

Exchange Policy

Contact our team at info@yachtinnovations.com, and we will get you the right item (and refund you the difference or take payment for the balance).